Terms of Service

1. Acceptance of these Terms

By accessing this website, submitting an inquiry, requesting a proposal, booking a session, paying an invoice, or participating in a session, you agree to these Terms of Service and any written scope, proposal, or confirmation that accompanies your booking. If you act for an organization, you represent that you are authorized to accept these Terms for that organization. If you do not agree, do not use the website or book a service.

Additional written terms may apply to a particular session, such as venue rules, agreed accessibility arrangements, a statement of work, or an invoice. If a directly conflicting term appears in a signed written agreement, that signed term controls only for the specific engagement.

2. Eligibility and authorized use

You must be at least 18 years old to enter into a booking. A parent, legal guardian, school, employer, or authorized organizer must arrange any session involving minors and remains responsible for required permissions and appropriate supervision. The website and services may be used only for lawful recreational, educational, social, or team-engagement purposes.

You may not use the website to misrepresent your identity, interfere with site operation, probe security, submit malicious code, scrape personal information, infringe another person's rights, or arrange an unlawful activity.

3. Nature and scope of services

Mindgrove Play provides facilitated logic game sessions, collaborative puzzle activities, creative thinking game programs, and organized small-group recreational sessions. Depending on the agreed scope, services may include explaining rules, preparing activity materials, selecting a level of difficulty, sequencing tasks, managing rounds, coordinating participant interaction, answering questions about mechanics, and adapting the pace during a session.

Services are facilitation and entertainment services. We do not guarantee that a participant will solve a particular task, develop a particular skill, achieve a workplace result, or experience the same outcome as another group. Session descriptions, durations, group sizes, and published prices are starting points. The confirmed written scope controls.

4. No gambling, wagering, betting, or monetary prizes

Our services do not include gambling, wagering, betting services, bookmaking, games of chance for money or monetary prizes, sweepstakes administration, lotteries, casino activities, or the management, pooling, custody, transfer, or distribution of participant funds. Participants do not place stakes with us. We do not determine or pay winnings. We do not offer odds, financial returns, investment opportunities, or cash-equivalent prizes.

A recreational task may involve strategy, logic, observation, creativity, memory, or teamwork. Completion of a task does not entitle a participant to money, property, financial credit, or another thing of material value from us. Organizers may not modify a session into a wagering or prize activity without our express written approval, which we may withhold.

5. Pricing, proposals, taxes, and payment

Website prices are stated in U.S. dollars and represent fixed starting prices for the described base scope unless a page says otherwise. A quote may change based on participant count, duration, custom design, material production, venue requirements, travel, staffing, schedule, or other requested work. We will identify the price and material scope before a booking is confirmed.

Payment timing and accepted methods appear on the applicable invoice or written confirmation. Unless stated otherwise, invoices are due by the date shown. You are responsible for applicable sales, use, or similar taxes, excluding taxes on our net income. Bank, card, currency-conversion, or transfer fees charged by your provider are your responsibility. A late or incomplete payment may delay preparation or release of reserved dates.

We do not collect participant entry stakes or hold participant money for distribution. Any payment to us is consideration for our facilitation and related preparation services.

6. Inquiries, proposals, and booking confirmation

An inquiry submitted through the website is a request for information and does not reserve a date. A booking is confirmed only when we issue written confirmation and any required deposit or advance payment has been received. Availability may change until confirmation.

You must provide accurate contact, scheduling, participant, venue, accessibility, and safety information. You must promptly tell us about material changes. If incomplete or inaccurate information requires additional preparation, personnel, materials, or time, we may revise the quote or propose an alternative scope.

7. Cancellation, rescheduling, and refunds

Unless a written proposal states different terms, you may cancel or request rescheduling by contacting us with the booking reference. Cancellations received at least 14 calendar days before the scheduled session are eligible for a refund of amounts paid, less documented non-recoverable third-party expenses and completed custom preparation. Cancellations received 7 to 13 calendar days before the session are eligible for a 50% refund of the service fee, less non-recoverable third-party expenses. Cancellations received fewer than 7 calendar days before the session are non-refundable because facilitator time and preparation capacity have been reserved.

One rescheduling request received at least 7 calendar days before the session may be accommodated without a rescheduling fee, subject to availability. Later requests may be treated as a cancellation. Custom materials already produced remain chargeable. Failure to attend does not create a refund right.

If we cancel and cannot offer a reasonable replacement date, we will refund the amount paid for the canceled service. We are not responsible for unrelated travel, lodging, venue, payroll, or opportunity costs. If severe weather, government action, utility interruption, transportation disruption, illness, unsafe conditions, or another event beyond reasonable control prevents performance, the parties will first attempt to reschedule; if that is not practical, any refund will reflect work already completed and non-recoverable costs.

8. Participant conduct and organizer responsibilities

The booking organizer is responsible for communicating relevant rules to participants, securing the venue, obtaining permissions, and providing reasonable supervision. Participants must follow facilitator instructions related to safety, respectful conduct, equipment, and venue use. Harassment, threats, deliberate damage, intoxication that interferes with safe participation, discriminatory conduct, and unlawful activity are not permitted.

We may pause or end a session when conduct or conditions create a material safety risk, interfere with other participants, damage property, or transform the activity into prohibited wagering or gambling. Ending a session for a participant's or organizer's material breach does not automatically entitle the organizer to a refund.

9. Accessibility, health, and safety

Please identify relevant accessibility requirements before confirmation so we can discuss reasonable adjustments. Participation may involve sitting, standing, handling physical components, writing, speaking, or moving within a venue, depending on the agreed activity. Inform us in advance if an adjustment is needed. We do not provide medical advice, diagnosis, therapy, or emergency services.

Participants remain responsible for their personal health decisions and must use materials as instructed. Organizers control the venue and should maintain safe access, adequate lighting, appropriate occupancy, and any required emergency procedures. We may decline a requested activity or location when we reasonably believe it cannot be facilitated safely or lawfully.

10. Materials and intellectual property

The website, brand elements, session structures, facilitator guides, original task sequencing, written instructions, graphics, photographs, and other content supplied by us are owned by or licensed to Mindgrove Play and are protected by applicable intellectual property laws. Booking a service gives participants a limited, non-exclusive, non-transferable right to use supplied materials during the confirmed session for personal or internal recreational participation.

Unless we agree in writing, you may not reproduce, sell, publish, record for commercial distribution, reverse engineer, remove rights notices from, or create a competing commercial product from our proprietary materials. You retain ownership of content you provide. You grant us a limited right to use that content solely to prepare and deliver the requested service.

11. Venues, third-party services, and website availability

A venue, payment provider, ecommerce platform, communications provider, or other independent service may have its own terms and privacy practices. We are not responsible for a third party's separate acts or services. You are responsible for venue permissions and charges unless the written scope says otherwise.

We aim to keep the website accurate and available, but we do not promise uninterrupted access or that every error will be corrected immediately. We may update service descriptions, prices, availability, and site functionality. A change does not alter a booking already confirmed in writing unless the parties agree.

12. Disclaimers

To the maximum extent permitted by law, the website and services are provided on an “as available” and “as performed” basis. We disclaim implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty arising from course of dealing, except where a warranty cannot lawfully be excluded. Nothing in these Terms excludes any mandatory consumer right.

Logic, puzzle, and creative activities are subjective recreational experiences. We do not warrant a specific solution rate, team outcome, business result, educational result, or participant response.

13. Limitation of liability

To the maximum extent permitted by law, neither Mindgrove Play nor its personnel will be liable for indirect, incidental, special, consequential, exemplary, or punitive damages; lost profits; loss of opportunity; loss of data; or costs of substitute services arising from the website or a session, even if advised that such loss might occur.

To the maximum extent permitted by law, our aggregate liability arising from a specific service will not exceed the amount actually paid to us for that service during the six months before the event giving rise to the claim. This limitation does not apply to liability that cannot legally be limited, including liability for fraud or willful misconduct where applicable.

14. Indemnification

To the extent permitted by law, an organizational customer agrees to defend, indemnify, and hold Mindgrove Play and its personnel harmless from third-party claims, losses, or reasonable costs arising from the customer's unlawful use of the services, unauthorized modification of an activity, breach of these Terms, venue conditions controlled by the customer, or content supplied by the customer. This obligation does not apply to the extent a claim was caused by our negligence or willful misconduct.

15. Governing law and disputes

These Terms are governed by the laws of the State of Colorado, without regard to conflict-of-law rules. Before filing a formal claim, the parties agree to provide written notice describing the issue and allow 30 days for a good-faith attempt to resolve it. Unless applicable law requires otherwise, courts located in Larimer County, Colorado will have exclusive jurisdiction. Nothing here prevents either party from seeking appropriate temporary relief to protect confidential information, intellectual property, or safety.

16. Changes, severability, waiver, and assignment

We may update these Terms to reflect service, legal, operational, or security changes. The “Last updated” date shows the current version. Changes apply prospectively when posted unless law requires a different notice. Continued use after the effective date of an update constitutes acceptance of the revised Terms.

If a provision is held unenforceable, it will be limited to the minimum extent necessary and the remaining provisions will continue. A delay in enforcing a right is not a waiver. You may not assign a confirmed booking or these Terms without our written consent. We may assign these Terms as part of a reorganization, financing, sale of assets, or transfer of the business, subject to applicable law.